-- This can be a couple of things. First verify that your internet connection is working. After that it is probably a security issue related to windows 7 or vista security settings or... your antivirus or firewall. Often times these programs will identify the program as a threat because it communicates heavily with the internet. Turn off your virus software or firewall. Set your permissions on windows 7 or vista to allow the program to run properly. take a look at this: http://www.addictivetips.com/windows-tips/windows-7-access-denied-permission-ownership/